SMS Terms of Service
SMS/Messaging Terms of Service — Top Tier Mortgage Processing LLC
Last updated: March 3, 2026
By providing your phone number and consenting to receive text messages, you agree to the following terms:
Service Description
Top Tier Mortgage Processing LLC operates PAi, a mortgage loan processing platform. Our SMS and voice services are used to send operational communications related to your mortgage loan, including document requests, status updates, appointment confirmations, and other processing-related notifications.
Message Frequency
Message frequency varies based on your loan activity. You may receive multiple messages per week during active loan processing. No messages will be sent for marketing or promotional purposes.
Message and Data Rates
Standard message and data rates may apply depending on your mobile carrier and plan. Top Tier Mortgage Processing LLC is not responsible for carrier fees.
Opt-In
By providing your phone number during the mortgage application process, you consent to receive operational text messages related to your loan. Consent is not a condition of purchasing any goods or services.
Opt-Out
Reply STOP to any message to opt out of future texts. You will receive a single confirmation message. Opting out does not affect your loan application or processing status.
Help
Reply HELP for assistance, or contact us at:
Email: info@toptiermp.com
Phone: 248-704-0507
Supported Carriers
Service is available on all major US mobile carriers. Carriers are not liable for delayed or undelivered messages.
Modifications
We reserve the right to modify these terms at any time. Changes will be posted at this URL.
Related Policies
Privacy Policy | SMS Messaging Consent | Loan Officer Opt-In